Dear Customers,
KEEBHOUSE will never request any financial account or credit card information from you via text message or phone call for any reason. We also will not ask you to visit a bank counter or operate an ATM through these means.
If you receive such calls or messages, please be vigilant and do not trust any instructions from unknown callers. If you have any doubts, please contact KEEBHOUSE immediately or call the National Police Agency’s anti-fraud hotline at 165 for verification.
When you receive calls with a prefix like "+", "+2", "+886", etc., please be extra cautious. Be aware that scammers may alter their phone numbers or pretend to be from specific companies, banks, or judicial authorities. Do not click on unknown links, accept unfamiliar LINE friend invitations, or open suspicious text messages.
Common scams include claims of "duplicate orders" or "mistaken installment payments" to gain your trust and then instruct you to perform online banking or ATM operations. If you receive calls regarding bank transactions, please contact your bank directly. If the caller asks you to operate your account or provide information, refuse immediately to reduce the risk of fraud.
Please also regularly change your passwords, strengthen password complexity (using a mix of uppercase and lowercase letters and numbers), and avoid entering account passwords on public computers to enhance your information security.
Best regards,
KEEBHOUSE
National Police Agency Anti-Fraud Website: https://165.npa.gov.tw/#/
KEEBHOUSE Customer Service Hotline: +886 2 2657 4678
KEEBHOUSE Customer Service Email: services@mistelkeyboard.com
